Are you encountering QuickBooks error code 30159? Let’s delve into this issue to understand and resolve it more effectively. QuickBooks, a robust accounting tool, has complex codes and algorithms that sometimes cause technical glitches. One common problem is error code 30159, which typically arises due to incorrect file setup in the Windows operating system or corrupted system files. It often appears during QuickBooks updates and can be challenging to fix.
Many users face this issue, and there are several potential causes. This article outlines all the possible reasons and solutions. If troubleshooting seems overwhelming, our technical team is always available to assist.
Understanding QuickBooks Error 30159
When QuickBooks Payroll Error 30159 occurs, you’ll usually see a warning message that reads:
| Error | Description
| ERROR 30159 | Unable to load account for PSID null: Entitlement is Enabled, but Entitlement Unit is deactivated.
This payroll error is mainly due to incorrect file configurations in your operating system. It may also happen when adding a payroll subscription to QuickBooks. Commonly when running Windows-compatible programs, this issue can be resolved by addressing the root causes, which we’ll discuss in the following sections.
Causes of QuickBooks Error 30159
Error 30159 can arise from several sources. Here’s a simplified list of possible causes:
Payroll subscription may not be active.
Multiple payroll agreements may exist, but the Direct Deposit agreement isn't active.
The paysub.ini file in QuickBooks Desktop is damaged.
The Employer Identification Number (EIN) in your company file might be incorrect.
Data corruption in QuickBooks.
Outdated QuickBooks software.
Incorrect PSID in your company file or Service Key.
Incompatibility between QuickBooks Desktop and your Windows version.
Payroll subscription may show an “Invalid number or EIN” on the QuickBooks Service Keys screen.
Important: Make sure to update QuickBooks Desktop to the latest version before trying any of the troubleshooting steps outlined in this article.
Methods to Resolve QuickBooks Error 30159
Method 1: Verify Your Payroll Subscription Status
Inactive payroll subscriptions are a common cause of Error 30159. Follow these steps to verify the status:
Open QuickBooks Desktop and go to the Employees tab.
Select My Payroll Services and click on Account and Billing Info.
Enter your login details and click Sign In.
Verify your identity and enter the confirmation code you receive via email or phone.
Try updating your payroll tax tables to check if the error persists.
Method 2: Fix the paysub.ini File
The paysub.ini file is essential for QuickBooks payroll operations. If it is damaged, follow these steps:
Rename the paysub.ini file by adding “.old” to its name.
Relaunch QuickBooks Desktop, which will create a new paysub.ini file.
This simple action can fix the issue by bypassing the damaged file.
Method 3: Update QuickBooks
Outdated QuickBooks software can trigger Error 30159. To update:
Right-click the QuickBooks Desktop icon and select Run as administrator.
Go to the Help menu and choose Update QuickBooks.
In the Update Now tab, check the Reset Update box and click Get Updates.
Once the update is complete, restart QuickBooks to check if the issue is resolved.
Method 4: Run the QuickBooks Tool Hub
The QuickBooks Tool Hub has multiple utilities, including the Program Diagnostic Tool, which can help fix this error. To use it:
Download the QuickBooks Tool Hub from the official Intuit website.
Open the Tool Hub and navigate to the Program Problems tab.
Run the QuickBooks Program Diagnostic Tool.
Follow the on-screen instructions to resolve any detected issues.
Method 5: Verify Employer Identification Number (EIN)
Incorrect EIN information can lead to Error 30159. Verify the EIN in QuickBooks by:
Opening QuickBooks and navigating to the Employees menu.
Selecting My Payroll Service and then Manage Service Key.
Ensure that the EIN is accurate.
If incorrect, contact your payroll provider to update the EIN.
Method 6: Rebuild Company File
If your company file is corrupted, rebuilding it can resolve Error 30159. Here’s how:
Go to the File menu, choose Utilities, and select Verify Data.
If errors are found, return to Utilities and select Rebuild Data.
Create a backup when prompted, and proceed with the rebuild process.
After the rebuild is complete, run the Verify Data tool again to ensure all issues are resolved.
Additional Methods for Mac Users
If you're using QuickBooks on a Mac, here are some methods to fix QuickBooks Error 30159:
Method 1: Verify Payroll Subscription
Go to the Employees menu, select My Payroll Service, and click Account/Billing Information.
Sign in and verify that your payroll subscription is active.
Restart QuickBooks and check if the error persists.
Method 2: Disable Antivirus/Firewall Temporarily
Disable your antivirus or firewall temporarily.
Launch QuickBooks to check if the error is resolved.
Re-enable your antivirus/firewall after resolving the issue.
Method 3: Use QuickBooks File Doctor
Download the QuickBooks File Doctor from the Intuit website.
Run the tool and select your company file.
Let the tool scan and repair any file-related issues.
Method 4: Update QuickBooks and macOS
Go to the QuickBooks menu and select Check for QuickBooks Updates.
Follow the on-screen instructions to install any available updates.
Go to System Preferences for macOS, select Software Update, and install any updates.
Final Thoughts
QuickBooks Error 30159 can be frustrating, but following the abovementioned methods can help you resolve it. If these solutions don’t work, consider reaching out to QuickBooks support or consulting a professional for further assistance. Always keep your software updated and create regular backups of your company files to avoid encountering similar issues in the future.