How to Fix a Brother Printer in Error State on Windows 11: Step-by-Step Guide

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How to Fix a Brother Printer in Error State on Windows 11: Step-by-Step Guide

Encountering a "brother printer in error state windows 11 device can be frustrating, especially when you're in the middle of an important task. Fortunately, this issue can often be resolved by following a few straightforward troubleshooting steps. This guide will walk you through the process of diagnosing and fixing your Brother printer when it's in an error state on Windows 11.

Step 1: Check the Basics

Before diving into more advanced troubleshooting, ensure that the basic setup is correct:

  1. Power Cycle the Printer: Turn off your Brother printer, unplug it from the power source, wait for about 30 seconds, and then plug it back in and turn it on.
  2. Check Cable Connections: Ensure that all cables connecting the printer to your computer and power source are securely plugged in.
  3. Check for Paper Jams: Open the printer's cover and check for any paper jams or obstructions that might be causing the error.

Step 2: Verify Printer Status in Windows 11

Next, you'll need to verify that Windows 11 recognizes the printer and that it's set as the default device:

  1. Open Settings: Click on the Start menu and select Settings.
  2. Go to Devices: Navigate to Bluetooth & devices and then click on Printers & scanners.
  3. Check Printer Status: Find your Brother printer in the list and ensure it is set as the default printer. If the status shows "Offline" or "Error," proceed to the next steps.

Step 3: Update or Reinstall Printer Drivers

Outdated or corrupted drivers can often cause a Brother printer to enter an error state. Updating or reinstalling the drivers can resolve this issue:

  1. Open Device Manager: Right-click the Start menu and select Device Manager.
  2. Locate Your Printer: Expand the Printers section and right-click on your Brother printer.
  3. Update Driver: Choose Update driver and select Search automatically for updated driver software. If an update is found, follow the prompts to install it.
  4. Reinstall Driver (if needed): If updating doesn’t help, right-click the printer again and select Uninstall device. After uninstalling, go to the Brother website, download the latest driver for your model, and install it.

Step 4: Run the Windows Printer Troubleshooter

Windows 11 includes a built-in troubleshooter that can automatically detect and fix common printer problems:

  1. Open Settings: Go to the Start menu and select Settings.
  2. Navigate to Troubleshoot: Click on System and then select Troubleshoot.
  3. Run the Troubleshooter: Click on Other troubleshooters and find the Printer option. Click Run next to it and follow the on-screen instructions.

Step 5: Check for Windows 11 Updates

Sometimes, a Brother printer error state can be caused by compatibility issues between the printer and Windows 11. Ensuring your system is up-to-date can help resolve these issues:

  1. Open Settings: Click the Start menu and select Settings.
  2. Check for Updates: Go to Windows Update and click Check for updates. If updates are available, install them and restart your computer.

Step 6: Reset the Print Spooler Service

The print spooler service manages the print jobs sent to your printer. Resetting this service can often clear errors:

  1. Open Services: Press Windows + R, type services.msc, and press Enter.
  2. Locate Print Spooler: Scroll down to find Print Spooler in the list of services.
  3. Restart the Service: Right-click Print Spooler and select Restart. Confirm the action if prompted.

Step 7: Check for Hardware Issues

If the error state persists, it might be due to hardware issues:

  1. Inspect the Printer: Check for any physical damage or signs of wear on the printer.
  2. Try a Different USB Port or Cable: If you’re using a USB connection, try connecting the printer to a different USB port or using a different cable.

Conclusion

A brother printer shows error state Mac can be a nuisance, but by following these steps, you can usually identify and resolve the issue. Start with basic troubleshooting, then move on to checking drivers, running the Windows troubleshooter, and resetting the print spooler. If all else fails, inspecting the hardware and updating your system may do the trick. With these steps, you should be able to get your Brother printer back online and printing smoothly

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