What is sales call tracking software and how can it help sales?
Sales call tracking software is not just a tool that is designed only to monitor, but also to record and analyse calls made by a team. It provides significant insights into customer interactions, helping businesses to understand sales processes and customer needs in a better way. The software captures different data points such as call source, call duration, and customer responses. The features the software includes are call recording, integration and transcription with corporate CRM systems.
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