What to Look for in a Recruitment Agency When Hiring Skilled Labour

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Whether you're hiring for a one-off job or scaling up for a major project, not all agencies are created equal. So, what should you look for?

Hiring skilled labour isn’t just about filling a gap on-site—it’s about finding the right person with the right experience, ready to hit the ground running. I’ve worked in construction long enough to know that the quality of your team can make or break a project. That’s why choosing the right recruitment agency is one of the most important decisions you'll make when building a strong workforce.

Whether you're hiring for a one-off job or scaling up for a major project, not all agencies are created equal. So, what should you look for?

1. Industry-Specific Expertise

If you’re in construction, manufacturing, or logistics, don’t settle for a generalist recruiter. You want an agency that knows the ins and outs of your industry—what tickets are required, how to assess practical experience, and what makes a good fit on-site.

The best agencies don’t just skim CVs. They vet candidates, understand trade qualifications, and can tell the difference between a labourer and a skilled machine operator.

Max People, for example, focuses specifically on trades and labour across key sectors. You can learn more about their services here: recruitment agency

2. A Solid Screening and Placement Process

I’ve seen what happens when recruitment is rushed. A poorly matched worker can slow down an entire crew. That’s why a structured screening process is a must.

Look for a recruitment agency that offers:

  • In-depth interviews and skills assessments

  • Reference and background checks

  • Pre-employment drug testing (especially in high-risk roles)

  • Health and safety onboarding

  • Ongoing support once the worker is placed

A good agency doesn’t disappear after Day One. They follow up and ensure placements are working for both the employer and the worker.

3. Flexibility and Speed

In construction, things move fast. Site conditions change, deadlines shift, and you might need extra labour with little notice. A recruitment partner should be able to respond quickly—without sacrificing quality.

Ask:

  • How soon can they place someone?

  • Do they have workers already vetted and ready to go?

  • Can they scale up or down based on your needs?

Having a reliable contact who understands your timelines can take a lot of pressure off your internal team.

4. Strong Communication

You shouldn’t have to chase for updates. The best agencies keep you in the loop at every stage—candidate progress, arrival times, feedback, and issue resolution. Look for recruiters who are proactive, not reactive.

I’ve worked with agencies who send daily updates, check in after the first shift, and even come on-site to see how their people are settling in. That’s the kind of partnership that adds real value.

5. Local Knowledge

If you're hiring in Christchurch, you want a recruitment partner who understands the local market—availability of workers, demand trends, and current pay rates. Agencies with a strong local presence often have deeper candidate pools and better community connections.

Final Word

Choosing a recruitment agency isn’t just about filling a position. It’s about building a reliable workforce that supports your business goals. Prioritise industry expertise, strong processes, and clear communication. With the right partner on board, you can focus on delivering great work—knowing your labour needs are covered.

 

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