Resolve QuickBooks Error 1328 During Update or Repair

If you’re running into QuickBooks error 1328 while trying to install, update, or repair your QuickBooks Desktop software, you’re not alone. This common error usually appears with a message like:

“Error 1328: Error updating file C:\config.msi\PTXXX.tmp.”

The error generally occurs when the installation process fails to overwrite certain temporary configuration files, halting the update or repair.

This issue can affect your ability to update QuickBooks, reinstall it, or use the Repair Tool properly.

Facing QuickBooks Error 1328 while updating or repairing? Find proven solutions here or call +1-866-500-0076 for expert support.

What Causes QuickBooks Error 1328?

Understanding the root of the problem helps in applying the right fix. Common causes include:

Corrupt or damaged installation files
Interruption during a previous QuickBooks update
Antivirus or firewall interference
Registry inconsistencies or outdated Windows components
Incorrect uninstallation or patching attempts

Common Scenarios Where Error 1328 Appears

You’re likely to encounter Error 1328 in the following cases:

While updating QuickBooks Desktop
During software repair via Control Panel
When uninstalling or reinstalling QuickBooks
After applying a patch or latest version

These scenarios are usually linked to the modification of .tmp or .msi files in the Windows configuration folder.

You can also consider visiting this page if you're facing data sync or company file issues:
? QuickBooks Error Code 7300

How to Fix QuickBooks Error 1328 – Step-by-Step Solutions

Here’s how you can fix Error 1328 and get QuickBooks running again.

1. Use QuickBooks Install Diagnostic Tool

This is your first and most reliable fix:

Download and install QuickBooks Tool Hub.
Open it and go to the Installation Issues tab.
Click QuickBooks Install Diagnostic Tool.
Let the scan complete and restart your system afterward.

This tool automatically detects and repairs corrupted installation components.

2. Manually Repair QuickBooks Installation

If the automatic tool doesn’t help, try a manual repair:

Press Windows + R, type appwiz.cpl, and hit Enter.
Locate QuickBooks Desktop in the list.
Right-click and select Repair.
Follow on-screen instructions.

If you see Error 1328 again during repair, try uninstalling and reinstalling QuickBooks completely.

3. Perform a Clean Install of QuickBooks

Doing a clean install can reset corrupted files:

Uninstall QuickBooks using Control Panel > Programs and Features.
Rename the installation folders:
- C:\Program Files\Intuit\QuickBooks
- C:\ProgramData\Intuit
- C:\Users[YourUser]\AppData\Local\Intuit
Reinstall QuickBooks with a fresh installer

This approach helps eliminate any lingering files that may trigger Error 1328.

4. Turn Off Antivirus or Firewall Temporarily

Your security software might be interfering:

Disable real-time antivirus scanning temporarily.
Turn off Windows Firewall via Control Panel > Firewall Settings.
Try updating or installing QuickBooks again.

Remember to re-enable your protection once installation completes.

5. Rename the Config.MSI Folder

You can bypass the error by renaming the problematic folder:

Navigate to *C:* on your Windows system.
Locate the config.msi folder.
Right-click > Rename to config.msi.old
Restart your system and retry the installation

Preventive Tips to Avoid QuickBooks Error 1328

Here are some tips to avoid encountering this error again:

Always close QuickBooks and other programs during update/install
Keep your Windows OS and QuickBooks updated
Avoid interrupting installations or updates
Use a stable internet connection
Regularly scan your system for malware and registry issues

When to Call QuickBook SupportNet

If the above solutions feel technical or the issue still persists, it’s time to get expert help.

Call Now: +1-866-500-0076
Our certified QuickBooks professionals are available 24/7 to assist with installation errors, update failures, and more.

Read Also:

Looking for solutions to another setup-related error?
? QuickBooks Error 1926

Conclusion

QuickBooks error 1328 can stop your installation or update process cold, but the solutions are well within reach. Whether it’s using the Install Diagnostic Tool, renaming config files, or performing a clean install, this guide walks you through every step.

When in doubt, don’t struggle alone. Contact QuickBook SupportNet at +1-866-500-0076 for fast, expert assistance, and get back to running your business without interruptions.