Yes, Frontier Airlines is a good choice — but only if you understand its low-cost business model and manage your expectations. It’s not ideal for travelers seeking luxury, comfort, or all-inclusive fares. Instead, it’s best suited for budget-conscious flyers who prioritize low ticket prices over in-flight extras.
Frontier is a no-frills, ultra-low-cost carrier. Your flight will be safe and (usually) on time, but don’t expect free snacks, wide seats, or entertainment screens.
In this guide, you’ll find passenger reviews, reliability insights, in-flight comfort details, pricing breakdowns, and expert tips to decide if Frontier Airlines is worth it for your next trip.
Why Frontier Airlines Gets Mixed Reviews
Frontier reviews are a mixed bag. Some travelers rave about the cheap fares, while others complain about extra fees and limited comfort.
Common Complaints:
- “They charge for everything!”
- “Seats are uncomfortable.”
The reality: Frontier’s base fares are low because they strip out extras like carry-on bags, seat selection, and onboard drinks. These add-ons can increase your total cost if you’re not careful.
How Frontier Airlines Keeps Fares So Cheap
Frontier follows an ultra-low-cost carrier model, offering low base prices and charging separately for nearly everything else:
- Carry-on and checked baggage fees
- Seat selection fees
- Onboard snacks and drinks (even water)
- Printed boarding pass fees at the airport
? Example:
A traveler on a nonstop Boston–San Juan flight paid:
- Base Fare: $31.68
- Seat Selection: $19.00
- Carry-On & Economy Bundle: $105.30
Total: $154.98
The base fare is cheap — but extras add up quickly.
Is Frontier Airlines Reliable?
Yes, Frontier is generally safe and reliable for short-haul, leisure travel. It meets all FAA safety standards and operates a modern Airbus fleet.
On-Time Performance:
- Usually decent, but delays happen — especially during peak travel seasons.
- Compensation for delays is minimal (flight credits or vouchers in some cases).
For important trips or tight connections, a full-service airline might be a better choice.
What to Expect Onboard Frontier Airlines
Food & Drink
- No free snacks, sodas, or meals.
- Paid snacks and drinks available.
- Best to bring your own water and snacks.
Seat Comfort
- Thin, firm seats with limited padding.
- Seats do not recline.
- Extra legroom seats available for a fee.
Baggage Policy
- One free personal item allowed.
- Carry-on and checked bags cost extra (cheaper if booked online in advance).
- Overweight/oversized bag fees apply.
In-Flight Entertainment
- No seatback screens, no free WiFi, and no USB charging ports.
- Bring your own entertainment.
Frontier Airlines Reviews & Ratings
- Airline Ratings: 7/7 star safety score, 5/5 star product rating.
- Positive Feedback: Low fares, good for short-haul trips.
- Negative Feedback: Customer service complaints, uncomfortable seating.
Who Should & Shouldn’t Fly Frontier
Best For:
- Budget travelers who pack light.
- Short-haul domestic trips.
- Flexible flyers who don’t mind paying for extras.
Not Great For:
- Long-haul or overnight flights.
- Travelers wanting premium comfort.
- Families with lots of luggage.
Pros & Cons of Frontier Airlines
Pros
- Very low base fares
- Simple booking process
- Frequent deals & promotions
Cons
- Fees for baggage, seat selection, and snacks
- Limited in-flight comfort
- Fewer international routes
Is Frontier Airlines Safe in 2025?
Yes — Frontier is FAA-approved, adheres to strict safety protocols, and operates modern aircraft.
Forbes ranks it among the safest low-cost airlines in 2025.
Conclusion: Is Frontier Airlines Worth It?
Frontier is perfect for travelers who want the cheapest possible fare and are willing to skip frills. If you pack light, travel short distances, and understand the fee structure, you can save a lot of money.
But if you want extra comfort, free snacks, and better customer service, a traditional airline might be worth the higher ticket price.
FAQs About Frontier Airlines
Q: Is Frontier worth it for short flights?
Yes — especially if you travel light and don’t need in-flight extras.
Q: What are Frontier’s hidden fees?
Baggage, seat selection, and even water on board cost extra.
Q: Can I bring a backpack for free?
Yes, if it’s under 14″H × 18″W × 8″D.
Q: Why is Frontier so cheap?
They unbundle services — you only pay for what you use.