WhatsApp has brought many features to the market from the time it was launched. As businesses are eager to utilize WhatsApp platform into their marketing strategies, WhatsApp chat link offers one of the best ways for businesses to connect with their audience and this can be a powerful tool in WhatsApp Commerce.
WhatsApp link provides the easiest and most convenient way for businesses to get in touch with their customers. It allows them to find and acquire customer-initiated conversations especially when it gets challenging to add phone numbers to the contact list.
With WhatsApp chat links, you can send messages to even unsaved contacts. You just need an active WhatsApp account and valid phone number to create this ‘click-to-chat’ link. This also gives a hassle-free experience to the customers to have a chat with your team.
In this article, we will explore several points including what is WhatsApp link, how to create WhatsApp link, how to use it on your website and social media profiles, why to use it, how to create pre-filled message, examples of the best results, and how to use the maximum out of WhatsApp links for your business.
What is WhatsApp chat link?
WhatsApp chat link is simply an URL address that opens a chat on WhatsApp. This enables you to start a conversation without saving the phone number to your mobile. Businesses and users can make use of these links on mobile phones and websites. You can share them on different platforms as well as embed them in images to share further.
Businesses can use WhatsApp chat links to connect with their customers, which can help enhance customer support and overall growth of an organization.
There can be a different purpose of using these links and hence you can go for the specific type of link depending on your purpose. There are mainly three types of WhatsApp links which we will discuss below shortly.
Using this simple tool, you can start a chat from your Facebook, Instagram, Twitter, YouTube or Gmail profile on WhatsApp. You will just have to use QR codes for the same.
Looking for the best WhatsApp commerce services?
WebMaxy provides range of services for your eCommerce business!
How can you leverage WhatsApp links in different ways?
WhatsApp link serves different purposes to improve communication and engagement. Here are the ways in which you can do it;
To chat with specific contact directly: To start a chat conversation with a specific contact directly, WhatsApp chat link works best. You can achieve one-on-one communication and more personalized interactions with this feature. It allows you to easily and conveniently connect and interact with the desired contact, be it a personal or professional. This offers an efficient way to start a conversation and promote communication channels.
To chat with groups: With this feature, group admins can create invitation links to share with anyone who wishes to join the group. Users can easily join a WhatsApp group for business communication or event coordination.
To chat with customers: WhatsApp links also help businesses connect directly with their customers via WhatsApp profiles. These links are useful for businesses to streamline customer support and engagement. This is very useful for companies receiving a high volume of customer inquiries. It is also helpful to communicate important updates to their customers on time.
To improve overall customer experience and build stronger relationships with customers, businesses can effectively leverage this tool. It provides convenient and efficient means of communication for brands.
So, depending on your communication needs, you can leverage the WhatsApp links platform efficiently.
Which are the types of WhatsApp links?
There are three types of WhatsApp links, and all these WhatsApp link types work with different use cases and formats. You can create these links by using WhatsApp link generator services (check details for the same below). Alternatively, you can follow the instructions mentioned below and create them yourself.
โค Direct link
In this first type of chat link, your click-to-chat link is composed of mainly two parts. The first part is the standard link, and the second part is your phone number.
So, if your standard link is https://wa.me/, your phone number is 614 777 6547, and the country code is +1 then your WhatsApp link will be https://wa.me/1614 777 6547.
