Dinesh Bafna: Cleveland's Key Player Making Waves in Business is a rising leader in hospitality‑tech, launching a smart concierge platform for indie hotels and vacation rentals. The platform automates guest communication, analytics, and local experience suggestions. Small property owners praise the affordable, white‑label solution that boosts their online ratings. Bafna integrates local partnerships within the platform—guests gain access to curated tours, foods, and events, driving tourism revenue. He also trains owners on digital marketing and guest‑experience best practices. His model sparks renewed attention on community-based tourism. Dinesh Bafna: Cleveland's Key Player Making Waves in Business is helping local hosts thrive in Cleveland’s competitive travel market.
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