Odoo Live Chat UK | Odoo 17 | Odoo Chatbot – Junari

In the digital age, customer engagement is key to building trust, improving satisfaction, and driving sales. With the latest enhancements in Odoo 17, businesses in the UK now have access to a smarter, more responsive way to interact with their customers in real-time — through Odoo Live Chat and Odoo Chatbot integration. At Junari, we help companies across the UK unlock the full potential of these tools to boost efficiency and enhance the customer experience.

What is Odoo Live Chat?

Odoo Live Chat is a real-time messaging feature built directly into your website or customer portal. It allows your support team to interact with website visitors instantly — answering queries, resolving issues, and guiding potential customers through your products or services.

Key Features:

Instant messaging via your website
Chat history and visitor tracking
Auto-triggered messages based on user behavior
Multi-agent support
Seamless integration with CRM, Helpdesk, and Sales modules

With Odoo Live Chat, your team can respond faster and close deals quicker — all from within your Odoo dashboard.

Odoo 17 Enhancements to Live Chat

Odoo 17 brings enhanced performance and UX improvements, making live chat even more powerful:

Faster message delivery and low-latency communication
Improved mobile responsiveness for both agents and users
Smart suggestions powered by AI
Unified communication with email, WhatsApp, and SMS in one place

These improvements mean better support, less friction, and a smoother experience for both customers and support teams.

Enter the Odoo Chatbot – Your 24/7 Virtual Assistant

In addition to live chat, Odoo’s chatbot capabilities allow businesses to automate responses, qualify leads, and even guide users to helpful resources — all without human intervention.

Benefits of Using Odoo Chatbot:

Handles common queries 24/7
Reduces the workload on support teams
Improves response times
Qualifies leads before passing to a sales rep
Integrates with CRM and Sales for instant follow-up

At Junari, we help UK businesses design and implement custom Odoo chatbots that are tailored to their industry and customer behavior.

Why Choose Junari for Odoo Live Chat & Chatbot Solutions?

As a trusted Odoo partner in the UK, Junari offers deep expertise in configuring, customizing, and optimizing Odoo 17’s live chat and chatbot functionalities. Here’s what we bring to the table: