Are you getting Error code 9997 in QuickBooks? Don’t worry, we’re here to help you. Well, it is a common technical error that occurs mostly in QBO. This error prevents the users from connecting to their bank account within QuickBooks. Furthermore, the users are also not able to download their transactions, reports, etc from QuickBooks.
In the present blog, our main endeavor will be wiping out this QuickBooks Error 9997 using multiple solutions that have been tried and tested by our experts.
What factors can lead to QuickBooks error code 9997?
Venturing into the various factors causing this QB Online error, the major ones are listed below:
• Interrupted internet connectivity leading to a connection time out.
• Too much accumulation of temporary files.
• Some back-end maintenance going on the bank server.
• The firewall might be blacklisting the network connectivity, identifying it as a potential threat.
Main signs that indicate QuickBooks Error code 9997
Users can come across different signs and symptoms associated with Error 9997. These include:
• Appearance of an error message encapsulating QuickBooks Error 9997.
• The bank account does connect, but the user is not able to download the transactions and reports.
• System responds extremely slowly.
• Sudden crashing of the browser or freezing of the screen.
Easy ways of fixing QuickBooks error code 9997
This QuickBooks online error 9997 is quite annoying, but getting it fixed is an easy task if users resort to the following measures.
Measure 1: Switching to Incognito mode in the browser
Many factors could be preventing the user from accessing the bank account on the normal browser mode. The first measure to bypass this error is by trying to open QuickBooks Online in an Incognito browser. The steps are:
• In the first step, click on the three dotted menu on the top right of the browser.
• Moving ahead, the user need to click on Open Incognito tab. Now, open QuickBooks Online and login to the account.
