When the user switches from single user mode to multi-user mode, there can be a scenario when the user faces multi-user mode not working error. QuickBooks multi-user mode is an inbuilt feature in QuickBooks that allows more than one user to work on the same company file at the same time. The QuickBooks multi-user mode not working error can be seen when the user attempts to launch the company file that has been located on another system. If you are also facing any such issue, then reading this blog post carefully till the end can work wonders for you.
Or you can also get in touch with our QuickBooks enterprise support team via our toll-free number i.e.
1-800-761-1787, and ask them to fix the issue for you.
Causes of QuickBooks Multi-user mode not working error
Following are the causes of this problem:
- This kind of error can be seen when the QuickBooks is not installed on the server
- Or the hosting settings are not configured in a proper manner.
- Another reason can be that the firewall is hindering the access
- Also, if the database server is unable to open the QuickBooks company file
- The user might encounter this issue, when the windows file permissions are not properly set.
Method to fix Multi-user Not Working Error
Checkout the following methods in order to resolve QuickBooks multi-user not working problem
Method 1: Using QuickBooks file doctor tool
Downloading QuickBooks file doctor tool can help in getting rid of this issue. The user can download and run the QuickBooks file doctor tool from the official website of Intuit. This tool will analyze the system set up for multi-user mode, and then it will automatically fix the issue.
Method 2: Using QuickBooks database server manager
- In this method, the user needs to open QuickBooks database server manager, in the system by typing the database in the start menu.
- After that, the user needs to find no folder locations; the user needs to browse to visit the folder that has the company file.
- The next step in this process is to hit ok tab and then click on the scan option.
Following any of the above mentioned steps can help the QuickBooks users in fixing the QuickBooks multi user mode not working error. However, if the error doesn’t get fixed, after carrying out the above mentioned steps, then in that case, it is recommended to get in touch with our QuickBooks error support team.
